ASHCO-A-CORPORATION

How we use information.

When you contact Ashco through this website, your information helps our office understand your request and follow up with you.

Requests and photos

A quote request includes the contact details, property location, service information and optional photos you provide. These are saved in Ashco Dispatch for the office and authorized team members, and the request is sent to office@ashcowv.com. Request photos are not published in the website gallery.

Understanding where requests come from

The optional “How did you hear about us?” answer and the source of a website visit help us understand which listings and flyers are useful. A campaign link may identify a flyer or an online listing. We record the referring website’s hostname, rather than its full page address.

On public service pages, first-party tracking counts page visits and taps on phone links. A tap is not a record of a completed call. A short-lived entry in your browser’s session storage carries the source between pages for up to 30 minutes of inactivity. These events do not include your name, email address, phone number or request photos.

Event records are kept for a rolling 90-day window and older records are removed as new events arrive. The source attached to a quote remains with that request. We respect browser Global Privacy Control and Do Not Track signals by disabling optional visit tracking. You can still use the quote form.

Customer portal

Signing in to the customer portal uses a session cookie so you can securely view the properties linked to your account. Billing and payment options use Square. The portal shows service and billing information for your authorized properties.

Questions or corrections

To ask about information you submitted or request a correction, contact office@ashcowv.com or call 304-291-0808.